Shipping policy

1. Order Processing

All orders are processed within 1–2 business days after payment confirmation.

Orders are not shipped on weekends or holidays.


2. Shipping Timeframes

Estimated delivery times:

  • 🇺🇸 United States: 5–8 business days
  • 🇨🇦 Canada: 7–10 business days
  • 🇬🇧 UK: 5–8 business days
  • 🌍 Europe & Australia: 7–10 business days
  • 🌎 Rest of the world: 7–14 business days

Please note that these are estimated delivery times and may vary depending on location and external factors.


3. Shipping Cost

We offer flat-rate shipping:

  • $8.99 per order (worldwide)

4. Tracking Information

Once your order is shipped:

  • tracking will be automatically provided
  • tracking updates may take 24–48 hours to appear

5. Customs, Duties & Taxes

We ship using a Delivered Duty Paid (DDP) model.

👉 This means:

✔ All customs duties and import taxes are covered
✔ You will not be charged additional fees upon delivery


6. Shipping Delays

While we aim to deliver within the estimated timeframe, delays may occur due to:

  • customs processing
  • carrier delays
  • weather or external factors

We are not responsible for delays once the order has been handed to the shipping carrier.


7. Lost or Delayed Packages

If your order is:

  • significantly delayed
  • or appears lost in transit

👉 Please contact us and we will assist you in resolving the issue.


8. Incorrect Shipping Information

Please ensure all shipping details are correct at checkout.

We are not responsible for orders shipped to incorrect addresses provided by the customer.


9. Contact

For any shipping-related questions:

📧 forjadstudio@gmail.com